Terms of Service
This website is operated by Velouré New York. Throughout the site, the terms “we,” “us,” and “our” refer to Velouré New York. By accessing our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including customers, browsers, vendors, and content contributors. If you do not agree with these Terms, you may not access or use our Services.
Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to offer our products and services to you.
Eligibility
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
You agree not to use our products or Services for any unlawful or unauthorized purpose. Violation of applicable laws or these Terms may result in termination of your access to the website.
General Conditions of Use
We reserve the right to refuse service, cancel orders, or restrict access to the website at any time and for any reason, including suspected fraud, abuse, resale activity, or violations of our policies.
You may not reproduce, duplicate, copy, resell, scrape, or exploit any portion of the website or Services without our prior written permission.
Payment information is encrypted during transmission using secure, industry-standard technology.
Accuracy of Information
The information provided on this website is for general informational purposes only. While we strive for accuracy, we do not guarantee that product descriptions, pricing, availability, or other content is complete, current, or error-free.
We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified, even after an order has been placed.
Use of the website is at your own discretion and risk.
Product Availability and Pricing
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify pricing without prior notice.
We make reasonable efforts to display product colors, fabrics, and details accurately. However, screen settings and lighting conditions may affect how products appear.
Returns and refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms.
Orders and Billing Information
We reserve the right to refuse or cancel any order at our discretion. Orders suspected of fraud, abuse, or manipulation of policies may be declined.
You agree to provide accurate, complete, and current billing and shipping information. Failure to do so may result in cancellation of your order.
Once an order has entered processing, it cannot be modified or cancelled except where required by law.
Shipping and Delivery
Shipping timeframes are estimates only and are not guaranteed. Delays may occur due to customs processing, courier disruptions, weather conditions, or logistical issues beyond our control.
Responsibility regarding shipping and delivery is governed by our Shipping Policy. By placing an order, you agree to those terms.
Third-Party Services and Links
Our website may provide access to third-party tools or links. These services are provided without warranties of any kind and are used at your own risk.
Velouré New York is not responsible for the content, policies, or practices of third-party providers.
User Submissions
Any feedback, reviews, suggestions, or other submissions you provide may be used by Velouré New York without restriction or compensation.
You agree not to submit unlawful, harmful, defamatory, or infringing material.
Intellectual Property
All content on this website, including text, images, graphics, logos, branding, and design elements, is the property of Velouré New York or its licensors and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
Disclaimer of Warranties
The website and Services are provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or that the Services will meet your expectations.
Limitation of Liability
Nothing in these Terms excludes or limits liability where such limitation would be unlawful, including liability for death or personal injury caused by negligence.
To the fullest extent permitted by law, Brandnaamnogverzinnen shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products.
Indemnification
You agree to indemnify and hold Velouré New York harmless from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our Services.
Force Majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental actions, transportation failures, or courier disruptions.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.
Termination
We reserve the right to terminate or suspend access to the website at any time if these Terms are violated.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
Contact Information
Questions regarding these Terms should be sent to:
info@velourenewyork.com
